The UNZA Library is organised into specialised departments, each responsible for key functions in delivering library services to the university community.

📚 Reader Services

Manages circulation, reserves, inter-library loans, and user registration. Ensures smooth access to physical collections.

🔍 Reference & Information Services

Provides research assistance, subject guides, and information literacy instruction to students and faculty.

💻 E-Resources & ICT

Administers electronic databases, e-journals, the library management system, and digital infrastructure.

📖 Technical Services

Handles cataloguing, classification, acquisition, and processing of new library materials.

🏛️ Special Collections

Curates rare books, archives, Zambiana collection, and university historical records.

🔬 Research Support

Offers bibliometric analysis, systematic review support, data management, and publishing guidance.

🎓 User Education

Designs and delivers training workshops, orientations, and online tutorials for library users.

⚙️ Administration

Oversees library policy, budgeting, human resources, and strategic planning.